DAVID M. RUNTE
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Twenty-two years of computer experience with mainframes, local area networks, and personal computers. Special depth in personal computers, including software installation, configuration, maintenance, problem solving and training, with a strong focus on DOS, Windows, and Windows-based applications, including Windows NT. Customer support experience includes on-site, hotline, help-desk, and training.
CYBER Learning Corporation May, 1994 to Present
St. Paul, Minnesota
Quality Assurance Manager and Software Consultant. Provide expertise in
DOS and Windows-based software including installation and setup, integrating resources, and problem solving. Configure Windows and DOS initialization files to achieve maximum efficiency. Manage file server running Windows NT for
common use by staff members. Ensure that courseware products maintain a
consistent level of quality and usability for all customers.
JIL Information Systems July, 1996 to 1997
Consultant. Provide expertise in developing and maintaining an Oracle
prototype database, assuring quality of data and operation.
Prairie Development, Inc. July, 1995 to July, 1996
Software Trainer and Support Technician. Provided on-site software
setup and training for clients, utilizing proprietary software, Windows NT,
and Windows SQL. Provided telephone assistance as-needed.
Bell Atlantic Systems February, 1995 to July, 1995
Helpdesk Software and Hardware Support. Provided telephone support for a
worldwide computer manufacturer involving diagnosing, troubleshooting, and
resolving customer problems. Assisted customers in setup, maintenance,
and optimization of their computers.
DAVID M. RUNTE PAGE TWO
Control Data Corporation October, 1975 to May, 1994
CYBER-based Instructional System (CYBIS) Support Analyst. Provided
system support including preventive maintenance, resource monitoring,
file repair, upgrading and programming. Managed the development of computer-based education programs. Acted as a liaison between customers and new development projects. Provided customer hotline support.
May, 1987 to June, 1989
Government Systems Order Analyst. Managed order processing of
computer-based education inventory. Duties included inventory analysis, inventory system maintenance, customer contact, and vendor performance
February, 1984 to May, 1987
Internal Order Analyst. Processed all the internal computer-based
education (PLATO) courseware materials.
Project Recorder 1979-1984
Quality Assurance Technician 1975-1979
Metropolitan State University, St. Paul, Minnesota 1987
B.A., Business Management
ADDITIONAL AREAS OF EXPERTISE
Windows For Workgroups 3.11
Oracle Database Administration